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AllClear Travel Reviews

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10 Reviews
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About AllClear Travel

AllClear Travel is a UK-based insurance company that specializes in providing travel insurance solutions. They offer coverage for all ages and all pre-existing medical conditions, covering more than 1,300 conditions. Their products include single trip policies and annual multi-trip plans. The single trip policy can be purchased up to 12 months before your travel is scheduled to begin, with cancellation kicking in right away. The annual multi-trip plans offer 12 months of coverage for all trips within the same region, up to 45 days each. They also provide UK Travel Insurance which can protect your next UK trip with comprehensive cancellation cover. AllClear Travel is known for its customer care, with a high customer satisfaction rate. They also provide comparison websites, third-party administration, and call center services for household brands.

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AllClear Travel Customer Reviews (10)

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Aug 6, 2023
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AllClear Travel Customer’s Q&A

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AllClear Travel FAQs

FAQ

How do I purchase a policy from AllClear Travel?

To purchase a policy from AllClear Travel, you need to follow these steps:

  1. Find the right policy: AllClear Travel provides a choice of products to suit your needs. They will ask questions about you, your medical condition, and your planned trip in order to display policies that match your requirements. You then need to decide which policy is right for you.

  2. Secure online purchase: All of your details are encrypted for maximum security during the online purchase. Your card details are not stored on their system.

  3. Trouble paying online: If you're having trouble paying online, you should double-check all personal and payment details. If you're still having problems, you can contact their Customer Care Team.

  4. Buy your policy: You will need to retrieve your quote within 7 days and select 'Buy now'. Your quote information will be re-confirmed and once you have chosen your provider, you'll be prompted to enter your payment details. They accept most major credit/debit cards and PayPal.

  5. Cooling off period: The cooling off period allows you 14 days from the date of purchase to ensure the cover you have chosen accurately reflects your needs. If you decide that it does not, you can cancel the policy with a full refund – providing you have not travelled or made/intend to make any claims against the policy.

Please note that this information is based on the latest available data and may be subject to change. For the most accurate and up-to-date information, it's best to visit the AllClear Travel website or contact their customer service directly.

FAQ

About allcleartravel.co.uk Prices and Cost?

The prices shown on the AllClear Travel website are only valid at the time they are generated. They reserve the right to change their prices or other details at any time, and prices may fluctuate. If you purchase a policy over the phone, their sales consultants will confirm the correct price before you make a purchase.

Discounts are only available for AllClear Gold, AllClear Gold Plus, and AllClear Platinum policies. Percentage discounts (e.g. 15%, 20% etc.) are available to customers who purchase a policy and are applied as detailed in the promotional material. Discounts only apply to the base premium of your travel insurance quote and do not apply to any premium generated to cover medical conditions.

Please note that AllClear does not guarantee that it will be able to offer cover in all circumstances if a combination of age, policy type, number, and severity of pre-existing medical conditions exceeds their underwriting limits. They can only offer cover for a terminal prognosis if the prognosis is more than 6 months at your trip return date.

FAQ

About allcleartravel.co.uk Popular Products and Services?

AllClear is an Insurance Company that offers affordable travel insurance which does not consider the age or pre-existing medical condition. They develop innovative technology and market their products. They also provide comparison websites, third-party administration, and call center services for household brands. AllClear provides products, technology platforms, and services for many national charities and household brands including Aviva, Direct Line, Diabetes UK, and Motability.

Their Medical Travel Insurance gives you four key benefits in addition to those provided by standard Travel Insurance: Cover for your pre-existing conditions while abroad, cover for up to unlimited emergency treatment, including treatment for ongoing medical issues, and cover for cancellation due to a pre-existing medical condition.

They have received excellent reviews from their customers for their service. For example, customers have praised the company for its helpful policy adjustments, patient and helpful staff, and great policies. Customers have also mentioned that the company's staff made a complicated medical history seem simple so that they could obtain holiday insurance at an acceptable price. The company's staff has been described as polite, understanding, and patient, especially when it's difficult to talk about medical conditions.

FAQ

How do I get a quote from AllClear Travel Insurance?

To get a quote from AllClear Travel Insurance, you can follow these steps:

  1. Call AllClear Travel Insurance or click a quote button on their site. You will need to provide your personal details and information about your holiday plans.
  2. Complete their simple medical screening process. You will need to declare the medical conditions for you (and any other travellers) and answer the specifically designed medical questions.
  3. After completing these steps, you will get your quotes.

Please note that AllClear Travel Insurance specializes in coverage for pre-existing medical conditions and offers both single and multi-trip plans. They serve residents of the U.K., Republic of Ireland, Channel Islands, Isle of Man, and Australia. They also act as a broker, providing quotes for its own insurance products, as well as those from other providers. If you travel three or more times per year, an annual multi-trip plan is usually cheaper. You can purchase a single trip policy up to 12 months before your travel is scheduled to begin, with cancellation kicking in right away. You can get an online quote for trips lasting up to 92 days. Annual multi-trip plans offer 12 months of coverage for all trips within the same region, up to 45 days each.

FAQ

How do I contact customer service at allcleartravel.co.uk?

You can contact the customer service of AllClear Travel in several ways. If you need to speak to a member of their customer care team, you can chat to one of their agents online via Live Chat. Click on the blue circle in the bottom right of your screen to get started. To obtain a quote through their UK call centre for an AllClear Gold, AllClear Gold Plus or AllClear Platinum policy please call 0800 848 8608. For all other enquiries, please call 01708 339026. If you require another copy of your policy, have lost, or have not received your documentation, please email edocs@allclearinsurance.com. If you need help using their website, or have any feedback please email technicalservices@allclearinsurance.com. For journalist and PR enquiries, please email media@allclearinsurance.com. Their opening hours are Mon-Fri: 8:30am – 8pm, Sat: 9am – 5:30pm, Sun: 10am – 5pm. Their address is AllClear Insurance Services Limited, AllClear House, 1 Redwing Court, Ashton Road, Romford, Essex, RM3 8QQ. If they have not been able to answer your questions on their Frequently Asked Questions page, please contact them by email or their live chat support service.

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